Dental technology is huge these days, believe it or not. For proof, look no further than my mini review series on toothbrush technology. In this post we’re looking at two brushes in the Philips Sonicare line; the Philips Sonicare FlexCare Platinum Connected and the Sonicare DiamondClean. (Read part one of my series on the Oral B Genius 8000 here.)
This review has been updated since it was originally published in April 2017. See below.
What is Sonicare FlexCare Platinum Connected?
The Sonicare FlexCare Platinum Connected is a smart toothbrush that connects via Bluetooth with your smartphone to track your brushing patterns, coverage and time spent cleaning your teeth. It works without the app as a simple electric toothbrush and it’s fully rechargeable too.
Philips toothbrushes: How to get set up
Setting up the toothbrush is quite simple. You’ll download the app then open it. As soon as you turn on your brush the app will find the toothbrush and connect instantly.
While the handle is not as slick and minimalist as the DiamondClean version (which you’ll read about soon), it’s still nice looking. It has several buttons on the front; a power button, a speed button, and a button that changes the different modes of cleaning.
What’s in the box?
Inside the box you’ll find the brush handle, two different brush heads with travel caps, a charging base, a bracket that fits over the charging base to hold toothbrush heads, and a travel case. Unlike some other models, such as the Sonicare DiamondClean, this case does not double as a charger.
You’ll need to allow 24 hours to fully charge the battery in the handle for the first time, so once you get it unboxed plug it in and leave it alone for a while.
Get brushing coaching
The Philips Sonicare FlexCare Platinum Connected brush is designed to pair with the app to give you timed and illustrated instructions on your brushing technique and coverage. While you can use it without the app, what’s the point? If you’re spending this kind of money on a fancy brush, you’ll want to commit to using it in its technologically connected mode. If you’re not the kind of person who wants to whip out their phone every time they brush, skip ahead and read about the DiamondClean.
Adjusting different brushing modes
The toothbrush needs to be switched between its available modes while the brush is off. Small lights will illuminate the mode you’ve chosen. There is a Clean mode which is basic toothbrushing, White mode adds additional ‘massage’ and an additional 40 seconds to polish your visible front teeth. There’s also a Deep Clean mode which is said to provide “invigorating deep massage to deliver an exceptional clean”.
A pressure sensor built into the brush will let you know if you’re brushing too hard. It uses both a change in vibration and a slight change in sound to let you know if you’re brushing too hard. This feature can be disabled if you wish, but again, why would you?
Using the app is easy, but there’s not really an realtime feedback to speak of. While the app will guide you through which areas of your mouth to scrub, it’s not actually tracking you or watching to see what you’re doing (like the Oral B Genius 8000). Here, it’s more like you’re getting coaching, or following along to a workout video; but there’s no one in the room with you to make sure you’re not eating cheetos.
(For a brush that IS watching you, read my review of the Oral B Genius 8000)
Pressure sensing for aggressive brushers
The brush has several smart features such as pressure sensing. If you brush too hard the toothbrush will let you know using a change in vibration and slight change in sound. The app will also display a warning message on screen. I found the brush very touchy when it came to motion and pressure at first, but once I followed the coaching and stopped grinding the brush into my teeth things improved.
Beeping Brush Pacer
The brush pacer setting allows you to turn on an indicator which will emit a small sound during the brushing cycle so that you’ll know when to move on to a different section of your mouth.
The brush pacer requires you to divide your mouth into six sections; three on top and three on the bottom. You’ll hear a beep after you’ve spent enough time on each section.
To turn this feature on or off, leave your brush in the charging base then press and hold the mode button until you hear one beep to indicate the brush pacer has been deactivated, or two to indicate it is ready to go.
Easy start for beginners
Brushing with a much stronger electronic toothbrush can be a little difficult for some to handle, there is the easy start feature. Easy start gently increases the power over the first 14 brushings to help you get used to using the toothbrush. You turn this feature on or off by putting the handle in the charger, one beep indicates it is deactivated.
Replacing the brush heads
Philips recommends you replace the brush heads every three months. The app can be set to tell you when it’s time to do that, and you’ll earn points when you check in the brush’s status.
It’s worth pointing out the cost. Two replacement brush heads sell for about $35-$40 Canadian. That is of course in addition to what you might have paid for the brush handle itself.
Overall review – Philips Sonicare FlexCare Platinum Connected
The brush was was to set up and looks sleek and modern. It’s easy to operate on its own and in connected mode.
I feel like it would be easy to cheat with this brush; after all, it’s really just using the app as a guide or a coach, and there’s no accountability for cheating (but as my second grade teacher used to tell us we’d only be cheating ourselves here, right??), however the brush will track the length of your sessions and frequency.
The Philips Sonicare FlexCare Platinum Connected costs $189 CAD. Get more info on it here.
Philips Sonicare DiamondClean electric toothbrush
The Philips Sonicare DiamondClean is a gorgeous electric/rechargeable toothbrush, but unlike its Platinum cousin, it’s not smart and won’t connect to the app. It does have a timer function built in that will buzz you when it’s time to move from quadrant to quadrant of your mouth to ensure an even clean. It’s also got high tech induction charging.
The first thing I noticed is how appealing the overall package is. The brush actually won numerous product design awards back in 2012, so Philips has stuck with the sleek and modern design ever since.
The included travel case looks really cool and modern. The silver canvas casing hides a lime green interior which cradles the smooth white brush handle inside. The whole thing looks sleek and elegant.
The kit also comes with an induction charging glass. It’s a drinking glass that also doubles as a charger for the brush when you set it inside the cup. I couldn’t wait to try this out as this was blowing my mind. I’ve seen induction chargers before, but they’re usually ugly, plastic, and functional. This charger looked neat and pretty.
The charging stand has two pieces. There’s a sleek and shiny metal base which houses the actual charging unit, and then the glass that accompanies it. The glass sits on top of the base for stability and security plus power, and is removable for use as a drinking glass or rinsing cup when you’re not using it for power. You can of course keep the glass separate or not use it at all, as the diamond kit also contains a clear plastic stand for the toothbrush that will replace the glass on the charging base (see photo above).
The brush comes with that silver canvas travel case I mentioned and it also works as a charger plus it holds two brushes.
Overall review – Philips Sonicare DiamondClean
This brush is really pretty, but if you’re looking for smarts, it’s not for you. The Philips Sonicare DiamondClean, as I’ve taken to calling it, is designed primarily as a better looking, less utilitarian electric toothbrush. When paired with its sleek recharging case it’s a great options for travelers too, since you can actually use the case as a power bank if you’re so inclined. This brush is perfect, however, for the person who doesn’t want to fuss with using their phone each time they brush their teeth, but still wants some level of smart functionality.
The Sonicare DiamondClean comes in black or white and will set you back about $199-229 CAD.
UPDATE (October 2019):
This review has been updated since it was originally published in April 2017. I’ve been using the DiamondClean as my daily go-to toothbrush since receiving it in 2017. Unfortunately, this week, it seems it’s about to be retired. The brush has stopped being able to take a charge, so it lasts only about a week on a full charge now and doesn’t give me any indication of the battery being low. This has meant I’m often surprised by the brush dying, particularly when I take it travelling. I did enjoy using it over the last 2+ years, but now it’s time for a new brush I guess. I’m a bit disappointed it only lasted about two and a half years, but I will consider a new DiamondClean anyhow since I enjoyed using it all this time.