How to connect Alexa to the Internet: Quick and Easy Guide


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Erin Lawrence

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Read our step-by-step guide to connect Alexa to your Wi-Fi network and streamline your home experience.

Have you ever looked at your Alexa device and wondered why it isn’t following your commands? The reason might be as simple as a lost internet connection. What if you’ve changed your Wi-Fi network or relocated to a new location with a different network, and Alexa has gone silent?

Isn’t it frustrating?

Let’s solve the problem of connecting Alexa to the Internet so simply that you’ll wonder why you ever bothered. No technical language, no complicated procedures—just a simple, no-hassle guide to keeping your Alexa device as connected as you are.

The Alexa app or the Amazon Alexa website can connect your Alexa device to Wi-Fi.

  • You can also change your Wi-Fi source using the Alexa app.
  • Use Firefox, Safari, or Edge to connect your Alexa to Wi-Fi from the webpage.

Stick around for the definitive answer to your Alexa connection questions!

How do you Connect Alexa to the Internet Via an App?

Follow these simple steps to connect Alexa to Wi-Fi via the app:

Open the Alexa App: If you haven’t already, get it from the Apple App Store or Google Play Store.

Tap Devices: This option is located at the bottom of your screen.

Choose Echo & Alexa: Located in the upper-left corner of your screen.

Select Your Device: Select the Alexa device to connect to a new Wi-Fi network. If it isn’t visible, check All Devices or think about resetting it.

Tap Status to display the current Wi-Fi network to which your device is connected.

Under Wireless, tap Change: Located next to Wi-Fi Network.

Choose a Wi-Fi Network: Select “Join another Wi-Fi network” from the options for more freedom.

By following these simple steps via the app, you’ll have your Alexa connected to the Internet and ready to answer your every order. But what if you like the Alexa website from Amazon?

Read our next section, where we will go through the processes on your browser.

Problems with connectivity? Not with this expert advice on your side.

How Do You Connect Alexa to the Internet Without an App?

Set up your browser to use Firefox, Safari, or Edge. However, Chrome, unfortunately, won’t work.

Go to Log in to your account with your browser.

Navigate to Settings, which is located on the left sidebar.

Choose Set Up a New Device: Start the connecting process under Devices.

Select Your Device: Select the Alexa device you wish to connect to.

Turn on your device and check that the ring light is orange.

Choose the Amazon-XXX Network: Select a Wi-Fi network with this identifier.

Continue by clicking here.

Select Your Network: Select the Wi-Fi network to connect to and enter the password.

With these simple steps, you can use Alexa without needing an app

Is Alexa not Connecting to WIFI? What to Do?

Let’s look into why your virtual assistant isn’t connecting to the Internet. Here’s a step-by-step procedure for dealing with connection issues:

Check Wi-Fi

  • Open the Alexa App on your smartphone.
  • At the bottom, choose Devices.
  • Select Echo & Alexa, followed by your device.
  • To confirm and enter the proper password, tap Change next to your Wi-Fi network.

Check Your Internet Connection

  • If Wi-Fi is secured, ensure your internet connection is running.
  • Check your device’s signal strength before attempting to browse.
  • If your internet connection goes down, contact your internet service provider.

Changing the Wi-Fi Band

  • Switch between 2.4 and 5 GHz on dual-band routers for the best signal.
  • In the Alexa App, go to Devices.
  • Select Echo & Alexa, followed by your device.
  • To change the band, go to Settings, then Change next to Wi-Fi.

Reboot the Alexa device

  • A fresh start may work wonders.
  • Unplug your device, then wait 10 seconds before reconnecting to Wi-Fi.

Optimize Device Positioning

  • Ensure that Alexa is at most 30 feet from your router.
  • Remove physical impediments and reduce electrical interference.

Restart Both Manually

  • Unplug the modem or router.
  • Wait 30 seconds before reconnecting.
  • Unplug Alexa for 3 seconds at the same time.

Router Software Upgrade

  • Check your router’s manual or website for the most recent software update.

Factory Reset Alexa

If everything else fails, factory reset your Alexa device.

By following these simple steps, you’ll be able to solve any connectivity issues and guarantee that Alexa stays the dependable virtual assistant you rely on.

Alexa is Ready to Help You!

From app installation to browser connectivity, ensure your virtual assistant is always connected to your Wi-Fi.

As you begin your journey with Alexa, know that help is coming if any connectivity issues emerge.

Now that you’ve learned how to create and maintain a solid connection easily, it’s time to utilize the power of your Alexa device.

Manage your home smartly, play your favorite music, or answer questions.

So, Alexa users, what is your favorite command to use regularly? Share your insights in the comments.

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